Oregon Orchard Shipping and Handling Information

Orders are filled once a day, orders placed after 1pm PST are fulfilled the next day
Orders are filled only during our store business days (Monday – Friday)
Shipment occurs once a day around 2PM PST.
Order shipment may occasionally be delayed a day due to staffing, holiday closures and inclement weather. You will not be notified if this happens (usually for the same reason) but we will ship your order ASAP.
The cost of shipment is the lowest possible, we do not add markup or adjust the price at all.
We ship all orders via UPS

Chocolate orders will be shipped with a cold-pack from June through September.
- Please track you chocolate order with the UPS tracking number. Being aware that chocolate melts, please don’t let it sit in heat or sun.
- Second Day Air shipping is recommended for chocolate orders during June through September.
We will ship to the US & Canada only
We can only ship to home and business addresses, no PO boxes or Military bases
Bulk and Wholesale orders please contact us at orders@hazelnut.com

Please call us with any questions about our shipping and order process.